Designing a smart hospital e-paper patient/room/bedside information display
Powered by Foxconn, the largest electronics manufacturer, our mission is to establish a smart hospital ecosystem. Teaming up with the National Taiwan University Cancer Center and several US hospitals to implement this technology.
Goals
Replacing traditional whiteboards and unclear handwriting, this display offers precise and up-to-date patient care information. It's a game-changer for smart hospitals with advanced e-paper technology. Energy-efficient displays run on AAA batteries, reducing electrical costs. No backlight ensures uninterrupted rest. Managed through a cloud platform for real-time updates and reduced waste. Empowering medical staff for efficiency.
Role and Collaborations
I was involved in developing the UI/UX for the Information Display and its cloud management system website from the ground up. I collaborated with an industrial designer for the hardware design. After launching the product, I continued to maintain and upgrade its features.
IF Award and Patents
This product has been patented in both Taiwan and China, and it was also awarded the 2020 IF Design Award.
Company / Product
Foxconn Health Technology Business Group (鴻海樂養健事業群) - Refront IoMT
Patient/Room Information Display
Patient/Room Information Display
Timelime
Dec 2016 - Apr 2018
Team
UI/UX Designer: ShaoPing Chen
Industrial Designer: Anson
Design Manager: Luca
Industrial Designer: Anson
Design Manager: Luca
Tools
Sketch, Axure
Why and How
We're working to improve healthcare quality and efficiency amid global aging trends. Focusing on hospital rooms, nurses play a crucial role in patient care, often relying on outdated mobile nursing stations. These tools have lacked optimization for over 15 years, causing clinical issues in enclosed environments. Our aim is to introduce modern technology to healthcare, address equipment challenges, and enhance doctor-patient interactions for a more user-friendly hospital setting.
Scenarios
1. Bedside
Display bed number, patient info, treatment notes, and hospitalization details on the bedside.
2. Ward
Display room number, doctor visits, medical team, visitor status, patient presence, and isolation requirements at room entrance.
Design Process
Functional Map
For cloud management system and e-paper information display.
Flowchart
For cloud management system.
Interactive Wireframes
Low-fidelity interactive wireframes for the management system created with Axure.
Mockup of the Information Display
Final mockup for the e-paper board.
Bedside card use case: Display treatment info of the patient.
Room card use case 1: Display room status and medical team info.
Room card use case 2: Display doctor visitation times.
Room card use case 3: Display info for the multi-patient room.
Mockup of the Management System
Final mockup for the management system website.
Device systems selection list: You can easily manage various hospital devices through the cloud-based management system.
Part of the Indoor Positioning Management System UI.
List and overview of the e-paper display system devices.
Device operational data and history.
Popup of adding a new device.
Firmware update time settings.
Final Product and Implementation
Takeaway
Make a Positive Impact on the World and Society
Starting small, this product infuses innovation into a closed system and gradually revolutionizes traditional hospitals. Building trust in new technologies empowers hospitals to adopt change confidently.
Designing for hospitals and patients brings a deep sense of achievement. Our efforts have quietly touched the lives of many.
Designing for hospitals and patients brings a deep sense of achievement. Our efforts have quietly touched the lives of many.
Need for In-depth and Long-term Research / Relationship
Hospitals are complex and vast, requiring continuous relationship building. Insights from frontline medical staff and patients are crucial. My experience as a surgical patient (and my father's as well) deepened my belief in the urgent necessity for hospital transformation and optimization to improve the overall well-being of the environment.
The Importance of Systemization and Standardization
Hospitals might have unique systems and operations, requiring customization for deployments in Taiwan and the United States. Developing consistent solutions for different hospitals poses a significant challenge.
© 2021-2024, ShaoPingChen.